About Us

Lana Dobbins

Owner/CFO

Lana Dobbins is a 2002 graduate of the The University of Southern Mississippi and co-founder and co-owner of Universal Services LLC. What began in 2004 as a small, home-based residential electrical and HVAC service company serving the local community generated first-year sales of just over $35,000.

Driven by a shared vision for growth, service, and quality, Lana and co-owner Ryan Dobbins strategically expanded the company into the industrial, commercial, and marine sectors. Today, Universal Services operates across multiple states, employs more than 150 team members, and generates annual sales exceeding $29 million.

Built on the principles of innovation, integrity, and diversity, the company continues to experience progressive growth while maintaining a strong commitment to customer satisfaction and operational excellence.

As Chief Executive Officer, Lana oversees the company’s daily operations and long-term strategic direction. Her responsibilities include streamlining management systems, supervising department managers, monitoring budgets, improving operational efficiency, coordinating audits, analyzing financial performance, and ensuring exceptional customer service across all divisions.

Outside of her professional accomplishments, Lana considers her most important and rewarding role to be that of a mother to her three children.

Ryan Dobbins

Owner/Operations Manager

Ryan Dobbins is the co-founder and co-owner of Universal Services LLC. He is a 2002 graduate of the University of South Alabama, where he earned a degree in Mechanical Engineering.

As General Manager of Universal Services, Ryan oversees daily field operations and plays a critical role in guiding the company’s strategic growth and operational success. With a strong technical background and extensive industry experience, he possesses a comprehensive understanding of complex and dynamic construction projects across multiple sectors.

Ryan’s responsibilities include formulating company policies, managing field operations, budgeting, project planning, and coordinating the effective use of materials and personnel to ensure projects are completed safely, on time, within budget, and above customer expectations.

As one of the company’s primary visionaries, Ryan has been a consistent driving force behind Universal Services’ rapid and sustained growth. His leadership, innovation, and commitment to excellence continue to shape the company’s long-term success and reputation within the industry.

Outside of work, Ryan enjoys traveling and spending quality time with his family.

Tim Rogers

General Manager

Tim Rogers brings 32 years of experience to Universal Services. Mr. Rogers joined Universal in 2013 as the General Manager of our Jackson, MS branch. His responsibilities include overseeing daily business branch operations, implementing a business growth strategy, supervising projects, estimating new work opportunities, establishing a positive work environment and culture, and ensuring a positive and successful end product for both client and Universal. He is a graduate of Hinds Community College with a degree in Applied Science – HVAC. Before coming on board with Universal, he worked for 18 Years with The Trane Company holding numerous positions and responsibilities including: HVAC Technician, Building Automation, Service Coordinator, National Account Manager, and Existing Building Sales.

Wayne Tribble

Project Estimator

Wayne Tribble has been a part of the Universal Services team since 2008 when he served as an electrical supervisor responsible for managing industrial electrical projects on a contract basis.  Wayne joined the company full-time in December 2017 as an electrical estimator/project manager and has overall responsibility for all electrical project cost estimation.  He prepares cost estimates & contract bids/proposals; communicates with clients, vendors, engineers, architects, owners, contractors & subcontractors; determines scope of work and prices field change orders.  Wayne is also responsible for tracking projects from conception to completion and reviewing actual costs to ensure accurate allocation enabling up to date organizational cost standards to maintain competitiveness.

Wayne began his electrical career back in 1993 as an electrical apprentice at Ingalls Shipbuilding taking on progressively more challenging assignments over the years until eventually taking on the role of superintendent for multiple projects with various contractors.  Over the years he has attained several certifications including NCCER Plus, Fiber Optic Association, Inc., NFPA 70E among several others.

Wayne and his wife Lisa have two daughters, Ashleigh & Halle, and reside in Greene County, MS.

Brent Albrecht

Project Engineer Manager

Brent Albrecht has been a valued member of Universal Services since 2007 and currently serves as HVAC Service Manager. In this role, he leads and supports a team of service technicians, overseeing scheduling, project coordination, and technical guidance to ensure service demands are met efficiently while maintaining a high level of customer satisfaction.

As HVAC Service Manager, Mr. Albrecht is responsible for establishing project budgets, goals, and operational objectives to ensure successful outcomes for both the client and Universal Services. He brings extensive experience in the HVAC industry, having worked with clients including Southern Pines Gas, Florida Gas, ExxonMobil, Hood Container, and Continental Tire.

Throughout his career, Brent has managed a wide range of projects across the commercial, industrial, and federal sectors, including facilities such as hospitals, churches, and universities.

Joshua Long

Project Engineer Manager

Since joining the company in 2016 as an electrician, he has worked his way into a Project Manager role, successfully overseeing multiple projects at once with strong leadership and hands-on industry experience. His dedication, work ethic, and ability to manage both people and projects have made him a valuable part of the company’s continued growth.

Outside of work, he has a passion for cars, especially fast ones, and enjoys anything related to the automotive world. He and his wife, Gabrielle, have two children and make a strong team both at home and professionally, balancing family life with shared support and commitment.

Jose Vazquez

Project Engineer Manager

Keith Boteler

Senior Project Manager

Keith has been with Universal for a little over two years and has proven to be a valuable asset to our team. Serving as a Senior Project Manager, he oversees projects from start to finish, including scheduling demos and installations, ordering equipment, arranging manpower, and managing communication with all stakeholders. His role is to ensure every project stays on schedule and meets its objectives.

Keith’s drive to succeed comes from his competitive nature and his background in team sports and military service. “I played soccer from third grade through college and while serving in the U.S. Air Force,” he explains. “These experiences taught me the value of teamwork and goal-setting. I’m motivated to get things right the first time, which not only fosters strong client relationships but also strengthens our company’s reputation.”

Keith is the proud father of two successful daughters. In his downtime, he enjoys relaxing with friends, listening to live music, and cheering on Mississippi State and the New Orleans Saints. An outdoor enthusiast, Keith also enjoys NASCAR, golfing, fishing, and boating. He has a passion for cooking and grilling and insists on using real charcoal for the best flavor.

Kevin Bullock

Project Engineer Manager

Melissa Nobles

Payroll/HR Manager

Melissa is a proud Southern woman living in Mobile County, Alabama, where family, tradition, and a little bit of magic are part of everyday life. She is married to her husband, Randy Nobles, and together they have built a life centered on love, laughter and their growing family. Melissa is the proud mother of three—Haley, Austin, and Jordan—along with two amazing daughters-in-love, Lacey and Navily, who have been such a blessing to the family.

One of Melissa’s greatest joys is being a grandmother to Sadie and Raelynn. Her grandchildren are her heart and her daily reminder of the importance of patience, kindness, and appreciation for life’s meaningful moments.

With over 22 years of experience in the benefits and payroll field, Melissa brings a strong foundation of knowledge, accuracy, and people-focused service to her work. She has also completed OSHA 30 training, reinforcing her commitment to compliance, workplace safety, and operational excellence.

In business, Melissa is known for her dedication, integrity, and hands-on approach. She believes that strong relationships, clear communication, and attention to detail are the foundation of lasting success. Melissa is committed to supporting both clients and teams with professionalism, reliability, and a positive mindset—bringing care, experience, and consistency to everything she does.

Outside of the professional world, Melissa is a devoted Disney enthusiast and collector, a true lover of the South, and an avid shopper who enjoys finding joy in the details. Mardi Gras holds a special place in her heart, celebrating the spirit of community, tradition, and celebration that she values deeply. Above all, Melissa genuinely loves life and believes in making the most of every day.

Candese M. Olán

Accounts Receivable Manager

I’m a Mississippi-based Accounts Receivable Manager with a strong background in financial operations, customer relations, and helping businesses maintain organized and efficient accounting processes. I take pride in being detail-oriented, dependable, and committed to creating positive working relationships while ensuring accounts are handled accurately and professionally.

Beyond my professional experience, I’m a devoted wife and proud mother of two who values family, hard work, and meaningful connections. When I’m away from the office, I enjoy spending time outdoors , whether it’s enjoying nature, traveling, or simply making memories.

I believe success comes from balancing professionalism with authenticity, and I bring that mindset into every aspect of my work and personal life. My goal is to provide reliable support, maintain strong communication, and contribute to lasting business relationships built on trust and integrity.

Gabbie Long

Accounts Payable Manager

Alexandria Olán

Executive Assistant

Driven and detail-oriented Executive Assistant with a passion for creating organization, efficiency, and positive experiences in fast-paced environments. I take pride in supporting leadership teams with professionalism, strong communication, and a proactive mindset while bringing energy and personality into everything I do. Known for being dependable, adaptable, and approachable, I enjoy building strong relationships and helping teams stay connected and successful.

Outside of work, I love attending concerts, making memories with friends, and embracing creativity and self-expression — especially anything pink. I believe professionalism and personality can go hand in hand, and I bring both into my work every day.